<?xml version="1.0" encoding="UTF-8"?>
<!--Generated by Squarespace Site Server v5.0.0 (http://www.squarespace.com/) on Mon, 05 Jan 2009 20:58:39 GMT--><rss xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:wfw="http://wellformedweb.org/CommentAPI/" xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:dc="http://purl.org/dc/elements/1.1/" version="2.0"><channel><title>Knowledge Base</title><link>http://community.workflowgen.com/kb/</link><description></description><copyright></copyright><language>en-US</language><generator>Squarespace Site Server v5.0.0 (http://www.squarespace.com/)</generator><item><title>Implementing corrective "debug" actions within your workflow.</title><category>Process design</category><dc:creator>WFG Team</dc:creator><pubDate>Mon, 15 Dec 2008 19:56:00 +0000</pubDate><link>http://community.workflowgen.com/kb/implementing-corrective-debug-actions-within-your-workflow.html</link><guid isPermaLink="false">160708:1507858:2744753</guid><description><![CDATA[<p style="MARGIN: 0in 0in 0pt"><span style="text-decoration: underline;">Issue</span></p>
<p style="MARGIN: 0in 0in 0pt">&nbsp;</p>
<p style="MARGIN: 0in 0in 0pt">When using system actions within your workflow it is strongly recommended that you add a corrective (debug) action linked directly to that system action. Should an error occur during the execution of a system action, it is required that you trap the error in question or risk having the request close prematurely (with a status of "Closed-Cancelled").</p>
<p style="MARGIN: 0in 0in 0pt">&nbsp;</p>
<p style="MARGIN: 0in 0in 0pt"><span style="text-decoration: underline;">Solution</span></p>
<p style="MARGIN: 0in 0in 0pt">&nbsp;</p>
<p style="MARGIN: 0in 0in 0pt">The solution is to implement error handling functionality for all actions executed by the system. This will help ensure that execution errors are not only captured by WorkflowGen, but also allows for the action to be re-launched once the cause of the error has been rectified.</p>
<p style="MARGIN: 0in 0in 0pt">&nbsp;</p>
<p style="MARGIN: 0in 0in 0pt">To add a corrective &ldquo;debug&rdquo; action, perform the following:</p>
<ol style="MARGIN-TOP: 0in" type="1">
<li style="MARGIN: 0in 0in 0pt; tab-stops: list .5in; mso-list: l0 level1 lfo1">Add a manual action (or a .NET form for a more interactive user experience)</li>
<li style="MARGIN: 0in 0in 0pt; tab-stops: list .5in; mso-list: l0 level1 lfo1">Position the&nbsp;action so that it transitions from the system action</li>
<li style="MARGIN: 0in 0in 0pt; tab-stops: list .5in; mso-list: l0 level1 lfo1">Place an &ldquo;Execution Error&rdquo; exception on the transition line</li>
<li style="MARGIN: 0in 0in 0pt; tab-stops: list .5in; mso-list: l0 level1 lfo1">Add a transition line from the manual action back to the system action</li>
</ol>
<p style="MARGIN: 0in 0in 0pt">Should an error occur during the execution of a system action it will trigger the execution exception and transition to the&nbsp;&ldquo;debug&rdquo; action. This will essentially &ldquo;pause&rdquo; the request until the Participant or user assigned manually starts and stops the action. As long as the system action is in error, it will continue to trigger the manual action. Once the error has been corrected and the manual action is launched , the workflow will continue on its intended path.</p>]]></description><wfw:commentRss>http://community.workflowgen.com/kb/rss-comments-entry-2744753.xml</wfw:commentRss></item><item><title>How to create custom menus in the WorkflowGen administration module</title><category>Tech Administration</category><category>Setup</category><category>Administration</category><dc:creator>WFG Team</dc:creator><pubDate>Mon, 08 Dec 2008 18:59:00 +0000</pubDate><link>http://community.workflowgen.com/kb/how-to-create-custom-menus-in-the-workflowgen-administration.html</link><guid isPermaLink="false">160708:1507858:2744452</guid><description><![CDATA[<p><span style="text-decoration: underline;">How To</span></p>
<p>How to create custom menus in the WorkflowGen&nbsp;administration module</p>
<p><span style="text-decoration: underline;">Solution</span></p>
<p>To create custom menus in the administration module, you must create and modify an XML<br />called &ldquo;admin.xml&rdquo; file in the CustomMenu folder located in the directory<br />&ldquo;\wfgen\App_Data\customMenus\&rdquo; of the WorkflowGen&nbsp;web server. If this folder does not exist, simply create it.</p>
<p>The following is an example only of what your "admin.xml" file may contain:&nbsp;</p>
<blockquote>
<p>&nbsp;</p>
<p>&nbsp;&lt;?xml version="1.0" encoding="utf-8" ?&gt;</p>
<p align="left">&lt;menu&gt;</p>
<p align="left">&lt;menuItem title="My links..." profile="user"&gt;</p>
<p align="left">&lt;menuItem title="Advantys" url="http://www.advantys.com/"</p>
<p align="left">target="_new" description="Advantys Web Site" profile="user"</p>
<p align="left">showInHomepage="true" /&gt;</p>
<p align="left">&lt;menuItem title="WorkflowGen" url="http://www.workflowgen.com/"</p>
<p align="left">target="" description="WorkflowGen Web Site" profile="admin"</p>
<p align="left">icon="myicon.gif" showInHomepage="false" /&gt;</p>
<p align="left">&lt;/menuItem&gt;</p>
<p>&lt;/menu&gt;&nbsp;</p>
</blockquote>
<p><em>Reference</em></p>
<p><em>WorkflowGen 5.1 Administration module documentation - Chapter 21 Appendix C. </em></p>
<p><a href="http://community.workflowgen.com/downloads/documentation"><em>http://community.workflowgen.com/downloads/documentation</em></a><em> </em></p>]]></description><wfw:commentRss>http://community.workflowgen.com/kb/rss-comments-entry-2744452.xml</wfw:commentRss></item><item><title>Activating your installation of WorkflowGen</title><category>Setup</category><dc:creator>WFG Team</dc:creator><pubDate>Mon, 01 Dec 2008 18:24:00 +0000</pubDate><link>http://community.workflowgen.com/kb/activating-your-installation-of-workflowgen.html</link><guid isPermaLink="false">160708:1507858:2744397</guid><description><![CDATA[<p><span style="text-decoration: underline;">Issue</span></p>
<p>I am unable to activate my installation of WorkflowGen.</p>
<p><span style="text-decoration: underline;">Solution</span></p>
<p>To activate the product you must:</p>
<ol>
<li>Copy the license file (*.lic) to the /wfgen/bin folder.</li>
<li>When trying to launch WorkflowGen, the a