Entries in Tech Administration (1)
Data menu is showing up blank when clicked from an IE browser
WFG Team
in Tech Administration, Portal, Performance
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Problem
The Data menu in an action running mode is showing a blank pop up dialog when clicked from an IE browser.
Explanation
If your IIS web server has the HTTP compression setting turned ON and users attempts to open the data list from the running action header menu in IE, a blank windows dialog will be displayed.
The data list uses client-side dynamic HTML functionality to download and display compressed information from the IIS web server which appears to have compatibility issues as indicated by Microsoft.
Workaround
The solution is to turn off compression on IIS for maximum compatibility. This applies to IIS version 6.0 and higher. Prior versions do not support HTTP Compression.
http://support.microsoft.com/kb/308168
References
BUG: When You Use Behaviors with Compressed Data in Internet Explorer, the data may not decompress
http://support.microsoft.com/kb/328498
Enabling/Disabling HTTP Compression:
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